Privacy Policy
Last updated: 7 September 2026
OB3DPrints is responsible for deciding how your personal information is used when you shop with us or contact us.
Email: ob3dprints@gmail.com
Postal address: Flat 11, 2 Gateway Grove, Weston-super-Mare, BS24 7NQ, United Kingdom
Information we collect
We may collect your name, billing and delivery addresses, email address, telephone number, order and customisation details, messages you send us, and technical information about how you use our website. Shopify and our payment providers process payment details; we do not receive or store your full card number.
How and why we use it
- To take payment, fulfil and deliver orders, provide customer service and manage returns, because this is necessary to perform our contract with you.
- To keep tax, accounting and transaction records and respond to lawful requests, because we must comply with legal obligations.
- To prevent fraud, secure and improve the store, troubleshoot problems and understand store performance, where this is necessary for our legitimate interests and does not override your rights.
- To send marketing where you have consented or where the law otherwise permits it. You can unsubscribe at any time.
Who receives your information
We share information only as needed with Shopify, payment processors, delivery carriers, website and IT providers, professional advisers, and public authorities where legally required. These providers act under their own terms or on our instructions, as applicable.
International transfers
Some service providers may process information outside the United Kingdom. Where required, we rely on recognised safeguards or adequacy arrangements used by those providers.
How long we keep it
We keep personal information only for as long as needed for the purposes described above, including legal, tax, accounting, dispute and fraud-prevention requirements. Retention periods vary according to the type of record.
Your rights
Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, objection to processing, or transfer of information. Where processing is based on consent, you may withdraw it at any time. These rights can be subject to legal limits.
To exercise a right or ask a privacy question, contact us using the details above. You may also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.
Cookies
Our store and its service providers use cookies and similar technologies to operate checkout and account features, remember preferences, measure performance and, where permitted, support advertising. Cookie choices may be available through the store's consent controls and your browser.
Changes to this notice
We may update this notice when our services, providers or legal obligations change. The date above shows the latest revision.